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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nueva Jerusalen

Nueva Jerusalen

July 31, 2026

5  out of  5
rating by Nueva Jerusalen
"Excellent office I been insured with Max for 10 years I am very happy with the service"
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Augusto Andrade

July 27, 2026

5  out of  5
rating by Augusto Andrade
"This office is the best for me, the service and attention, they are also very polite.
I recommen this office 100% .I been with them for over 10 years."
We responded:
"Thank you Augusto."
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mariana cuesta

July 24, 2026

5  out of  5
rating by mariana cuesta
"The individuals are courteous and professional. Grace is an exceptional person."
We responded:
"Mariana, we appreciate the kind words.
"
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PABLO PAUCAR

July 24, 2026

5  out of  5
rating by PABLO PAUCAR
"Very good service"
We responded:
"Always striving Pablo.
"
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Israel Velez

July 23, 2026

5  out of  5
rating by Israel Velez
"Good service"
We responded:
"Thank you Israel. This is what we strive for every day."
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ana herrera

July 21, 2026

5  out of  5
rating by ana herrera
"The best customer service 100%"
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Georgette Nazaire

July 20, 2026

5  out of  5
rating by Georgette Nazaire
"Happy with service at Statefarm. Jennifer helped me start a new policy and explained everything."
We responded:
"We love having you as a new client Georgette."
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Andrae Green

July 17, 2026

5  out of  5
rating by Andrae Green
"My mother has had insurance with State Farm for over 15 years. She referred me to Jennifer and she has been the best. I would recommend them to everyone."
We responded:
"Appreciate the kind words Andrae."
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Juanka Juanka

July 16, 2026

5  out of  5
rating by Juanka Juanka
"La verdad llevo años trabajando con ustedes y es lo mejor y en especial Jennifer es una persona increíble 10 de 10"
We responded:
"Grazia's"
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Jl D

July 16, 2026

5  out of  5
rating by Jl D
"Been with state farm via max smirnov office for 9 years now , couldn't get any better ,so thanks Jennifer and the rest of the office for always be there."
We responded:
"Thank you for the kind words."
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Victor Hernandez

July 8, 2026

5  out of  5
rating by Victor Hernandez
"I have had all of my insurance policies, including my life insurance, with Max’s office for over 17 years and I have never had an issue. The team is consistently professional, knowledgeable, and always willing to go the extra mile to help. They are always responsive whenever I have questions or need assistance. I highly recommend Max’s office to anyone looking for reliable, friendly, and exceptional insurance service."
We responded:
"Thank you Victor. Its our pleasure to serve you."
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Edwin Bermeo

July 8, 2026

5  out of  5
rating by Edwin Bermeo
"Max’s Office is great. They are very helpful and patient. I would refer anyone to them."
We responded:
"Appreciate you taking the time to write this review."
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steven flagg

July 7, 2026

5  out of  5
rating by steven flagg
"I have been with my State Farm Agent Max Smirnov for over 16 years, and he have helped me with the best rates ever. State Farm is the best."
We responded:
"Thank you Steven. Its been a pleasure having you as a client all these years."
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Jaime Tenezaca

June 2, 2026

5  out of  5
rating by Jaime Tenezaca
"I really recommend this office. All the girls have helped me a lot. Good prices and great attention to customers."
We responded:
"Thanks Jaimes. Always trying to be good neighbors."
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Tony Geroldi

May 29, 2026

5  out of  5
rating by Tony Geroldi
"Very helpful in every way"
We responded:
"Thank you for your review Tony."
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Amy Llantin

April 9, 2026

5  out of  5
rating by Amy Llantin
"Jenny provided an excellent experience from start to finish. She was professional, knowledgeable, and incredibly patient while answering all of my questions. She took the time to clearly explain my coverage options and made sure I felt confident in my decisions without ever feeling pressured.
What really stood out was her responsiveness and genuine care she made the whole process smooth and stress free. It’s clear she truly values her clients and goes above and beyond to provide great service.
I highly recommend Jenny to anyone looking for reliable and friendly insurance support!"
We responded:
"Thank you Amy. Always appreciate kind words about our team."
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jonatha castillo

February 25, 2026

5  out of  5
rating by jonatha castillo
"I had an excellent experience with this insurance agency. The service was truly outstanding from start to finish. They were professional, friendly, and very helpful throughout the entire process.

Mily and Grace made everything so easy for me. They took the time to explain all my options clearly and made sure I felt comfortable with my decisions. Their attention to detail and customer service were exceptional.

I highly recommend this agency to anyone looking for reliable and professional insurance services!"
We responded:
"Thanks you Jonatha. We strive to provide our clients with the best possible service. "
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Iana Geguchadze

December 3, 2025

5  out of  5
rating by Iana Geguchadze
"Today I visited your office, and I was truly impressed by the beautiful atmosphere and the exceptionally professional staff. Milly Pina took care of us with such warmth and genuine kindness. Thank you very much for the wonderful experience."
We responded:
"Thank you so much for your review Lana. "
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Irina Bobker

October 10, 2025

5  out of  5
rating by Irina Bobker
"Max Smirnov and Grace at State Farm were absolutely fantastic! They went above and beyond to make sure I had everything I needed, answering all my questions with patience and care. They were knowledgeable, kind, and truly a pleasure to work with. I couldn’t have asked for a better experience—highly recommend them!"
We responded:
"Thank you Irina. We always appreciate when our clients are taken care of.
"
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Melissa

September 24, 2025

5  out of  5
rating by Melissa
"Amazing staff !!!!"
We responded:
"Thank you Melissa. We at Max Smirnov State Farm insurance agency always strive to provide the best possible service to our clients."
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Luis chimborazo

September 4, 2025

1  out of  5
rating by Luis chimborazo
"La peor ajencia venta de seguros y ellos nunca te explican si tienes un full cober . Y llamas 2 o 3 veses a la grua para un rescate yano eres un buen cliente y te suspenden la poliza ellos solo quieren sacar tu dinero nada mas pienza 2 veser en ir aca"
We responded:
"Luis, I am sorry about your situation, whatever it is, but you are not even a client of my office. Perhaps you are mistaking us with someone else. I see you wrote a 1 star review for Progressive 3 weeks ago, so perhaps this review was a follow up for them as it couldn’t have been directed towards my office. "
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Jean Faulkner

June 6, 2025

5  out of  5
rating by Jean Faulkner
"On Monday i called and spoke to an agent. Ms. JH took all the necessary action to resolve the issue. Followed up and asked me to come into the office to complete and sign all the documents. Would recommend the State Farm franchise office to everyone."
We responded:
"Appreciate the review Jean."
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adriana maldonado

May 1, 2025

5  out of  5
rating by adriana maldonado
"I had an amazing experience working with Jennifer. She was incredibly responsive- always quick to answer questions and provide updates . Her professionalism and efficiency makes every phone call smooth and stress free. I truly appreciated her support and would highly recommend her."
We responded:
"Appreciate the kind words Adriana"
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Ana Mora

May 1, 2025

5  out of  5
rating by Ana Mora
"Grace and Jennifer were amazing and very helpful! Highly recommend their service."
We responded:
"Thanks Ana. Always appreciate our client's kind words."
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Kaream El Bannan

March 28, 2025

5  out of  5
rating by Kaream El Bannan
"My experience at State Farm was flawless. Jennifer was extremely informative, took her time breaking down my coverage and most of all was cost effective. I highly recommend this particular agent and location."
We responded:
"Thank you Kaream."